Terms & Conditions

These terms and conditions represent the entire understanding between Rough Agenda and Attendees and supersedes all prior statements, agreements and understandings, oral or written, related to the Conference.
Attendee acknowledges reading and understanding ALL of the information contained in this document.


As an Attendee you acknowledge that Rough Agenda has made no representations or guarantees other than those expressed in this document. We specifically disclaim any other representations or warranties related to the Conference, including anything asserted or claimed by any speaker or exhibitor. All advertised speakers are promoted in good faith, but we reserve the right to vary the speakers or agenda without prior notification.

Refund Policy

Enrolment is only guaranteed upon payment in full and receipt of a completed registration via our booking site, Don’t Panic Projects. Due to strict limitations on the size of our Conferences, there are NO REFUNDS and ALL PAYMENTS ARE FINAL except as indicated below. Payment may be made by credit card. Payments by invoice must be received and a receipt issued by Rough Agenda to guarantee space in the Conference.

Cancellation Policy

Any cancellations made within 7 days of confirmed booking will receive a full refund. No refunds will be given for any bookings made in the 28 days immediately prior to the event for which the ticket was purchased. No refunds will be given if requested more than 7 days after the original booking.

Transfer of Tickets

Rough Agenda tickets are fully transferable. You have the right to gift or sell a ticket for equal or lesser value than the original purchase so long as adequate notice (minimum of 48 hours) is provided to us with registration details of the new attendee. These details include full name, job title, company, and email address.


Rough Agenda offers a 100% “Satisfaction” Money Back Guarantee on the the purchase of training/workshop tickets. Within 7 days of completing the training, attendees have the right to request a refund if not satisfied with the training provided. A refund will be provided promptly. No refunds will be issued if attendees fail to attend any or part of the training. No refund will be issued if requested more than 7 days after the completion of the training.

Delivery Policy

There are no paper tickets issued for any of our conferences. You will receive a confirmation email once you have purchased or booked your ticket(s) via Don’t Panic. When you arrive at registration on the morning of the conference, you will need to come to the welcome desk with evidence of your registration (either electronic or printed) to receive your lanyard.


The materials presented during the Conference are copyrighted and owned by the presenter; Therefore, should attendees wish to access presentation slides, Rough Agenda can request this from presenters to share accordingly. It is also the right of the presenters to share their content privately or publicly through their own websites and/or social channels.

Limitation of Liability

Our liability to an Attendee for any reason will be limited to the amount paid by the Attendee to Rough Agenda for admission to the Conference. In any case, we accept no liability for the following:

Damage or loss to personal effects brought to the Conference, death or personal injury to any delegate attending the Conference not caused by the negligence of Rough Agenda, any changes to the Conference agenda or venue. According to Rough Agenda’s Code of Conduct, we may terminate an Attendee’s participation in the Conference at any time in our sole discretion. If an Attendee has violated the rules outlined in the Code of Conduct, no refund will be issued for the remainder of the training or Conference to be undertaken, regardless of ticket type.

Privacy and Publicity

In registering for Rough Agenda’s events, you permit us to use your name (contact details will not be shared in accordance with Data Protection Act) in customer lists and other publicity related to the Conference, including interviews, case studies, and conference discussions.
You hereby waive any rights of privacy and publicity in connection with any Rough Agenda photographs, films and video tapes that have been taken of you or in which you may be included with others during the Conference.

Admissions Policy

Rough Agenda reserves the right to refuse admission or eject any delegate deemed to be behaving in an unacceptable manner. We do not tolerate any form of unsociable or unacceptable behaviour, and will act upon any behaviour reported to us.
In the unlikely event of a threatening or inappropriate situation occurring at our events, we request that the attendee bring any issues to the attention of the organisers as soon as possible. Within reason we will do our utmost to investigate, take action and resolve the situation, in the best interest of all parties.

See Code of Conduct for further information.